the stupidity of people. Anywhere. Anytime.
I ordered office supplies from Office Depot on Friday with free delivery on Monday. Usually, I love, love, love Office Depot–buy $50 worth of stuff and it gets delivered free the next day. Sweet deal, right? I’ve been ordering like this from them for years and couldn’t be happier.
Until this week. [queue dramatic music]
Delivery is scheduled for between 8:30 and 5 PM; I planned on giving them until 6 PM as it was being delivered to my residence and not a business. I was expecting two (2) boxes and 6 PM came and went. 7 PM came and went. Then about a quarter after 7 the doorbell rings and from the time it took to walk from the kitchen to the front door, the guy was already back on his truck and gone. The Mr. even yelled at him to stop but he probably didn’t hear.
One box only.
That night, the tracking for the second box was updated for delivery the next day, 4/12. Tick, tock. All day. Nothing. So at 9 PM, I sent a message to their customer service and got my response today:
I’m aggravated. Having worked in customer service my whole life this abysmal attempt at solving my problem just makes me want to scream. I ordered online so I wouldn’t have to deal with the headache of hauling the kids out to the store; my aggravation at this point is above and beyond the ass pain that it is to go shopping with the kids.